We are proud to announce that Crawford County has chosen to continue with USIT’s services in support of their county database applications. Crawford County was one of our first customers to leverage USIT as its trusted Remote DBA/Remote Monitoring partner when it chose to eliminate its full time DBA positions in 2008.
Crawford County PA is one of the largest counties territorially in the Commonwealth of Pennsylvania. For the last 10 years, USIT has provided Remote Services to include our Remote DBA and Remote Monitoring support to monitor their systems 24/7/365. We recently received this feedback from our Crawford County customer:
“We have used USIT for about 10 years starting with them setting up our Dataguard solution and then we outsourced our DBA work to them. Since we’ve done, this they have proactively maintained our Oracle Database environment and several other tasks associated to our Oracle environment. They keep us operating in excess of 99.999% and are always responsive to our needs. Their staff is supremely knowledgeable in multiple Oracle environments and has advised us professionally on all aspects of Oracle.” Timothy Kelley, Director ITS, Crawford County, PA.
Crawford County is provided a cost-effective, scalable, and reliable method of monitoring mission critical systems. USIT’s Remote Services Operations Center performs 24/7/365 system monitoring and ensures the production and test databases, as well as application servers, are properly patched and available during its business hours of 7:00 am to 6:00 pm EST.